Frequently Asked Questions

How do I log in for the virtual 2021 TRSSW Symposium?

After purchasing a ticket you will receive a link to access the event through Zoom. Please log on November 12th at 8:00am CST to check your video and sound. The first session will start at 8:30am. Sessions will be going on all day and will all use the same link.

Use this link to login:

Who should I contact if I have technical problems with the virtual 2021 TRSSW symposium?

Please contact Nathan Lamaster at or call (903) 508-0028.

If I am unable to attend the live virtual sessions, how can I access the recorded sessions afterwards?

After the virtual symposium is completed on November 12th, the recorded sessions will be available on on the SMART CEUs Hub platform for 1 month (until December 12th). 


Your username is the email address that you used to register for the TRSSW conference and your temporary password is set to: password1

After the conference, how do I obtain my CE completion certificates?

If you attended the live event: your completion certificates will be available via your user account on SMART CEUs Hub within 1 week of the conference.

For those not able to attend the live event or taking sessions at a later date: The recorded sessions for the conference will be available via your SMART CEUs Hub user account and your CE certificate will immediatley be available after you complete the session.

How do I navigate the CE completion certificates page on SMART CEUs Hub?

In order to retrieve your completion certificates, you  must first log into your SMART CEUs hub account ( and then navigate to your certificates page by following the directions below:

Step 1:
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Step 2:
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Step 3:
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More questions?

For questions relating to the virtual 2021 TRSSW symposium, please contact:

Nathan Lamaster

For questions relating to our scholarship and sponsorship opportunities, please refer to our "Scholarships" and "Sponsorships" tabs for more information.